Tag Archives: customer service
Planetizen Benchmarks How Tech Savy Your City Planners Might Be
Remember when the Internet was going to make our lives easier? Everything was going to be available anytime, anywhere. Sometimes it feels like the web has just made everything more difficult, more complicated. Yet sometimes, when we look up from … Continue reading
Posted in Policy
Tagged customer service, FaceBook, jcshepard.com, LinkedIn, planning, tech, Twitter
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Oops. United Airlines Did It Again
I remember hearing this story about the guy who got his expensive Taylor Guitar broke by United Airlines, so he wrote a song about it. United didn’t break his guitar again, but this time they sent his baggage on a … Continue reading
Posted in Economy, Pursuit of Happiness
Tagged Americana, customer service, jcshepard.com
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